Dental Patient Information – Mount Pleasant, SC

Helping You Better Prepare

As a trusted team of dental experts, we want all of our patients to have the necessary information to ensure a swift, successful, and stress-free visit. This is why we have provided clear details regarding what you can expect when you arrive as well as our available payment options. If you have questions or concerns, we are here to help, so do not hesitate about reaching out to a member of our team to discuss ways you can prepare for your initial visit to our office.

Your First Visit

As soon as you walk in our doors for your first appointment, you will immediately know that you made the right decision for your smile. Our friendly front desk team will help you quickly organize your paperwork, and then you will be escorted to the back where one of our excellent hygienists will record your patient history on an iPad and take some X-rays.

After that, you will meet Dr. Jeffrey Johnson. You will have a chance to discuss your concerns and your smile goals before he performs a thorough oral exam. Afterward, he will formulate a treatment plan specifically designed for you, and then you will have a chance to ask any questions you might have.

Patient Forms

When arriving at our office, we will invite you to use one of our many iPads to fill out your new patient paperwork. We will also collect your insurance card or ID number. This helps us to ensure we have updated information in our system before having a member of our dental team escort you to a treatment room.

Dental Insurance

We are happy to help you with any form of insurance.

For new patients and regular (hygiene) appointments, we will be happy to fill out all insurance forms and mail them for you. We will request payment at the time of service, and the insurance reimbursement will be made directly to you.

For other dental treatments, we can request a predetermination of coverage from your insurance company if it is necessary for you to know what benefits would be available. All treatment expenses will be thoroughly discussed with you before your care, and financial arrangements will be made before the beginning of your treatment.

CareCredit Financing

We know that affordability is very important when it comes to your dental care, which is why we can help you get financing from our trusted partners at CareCredit. CareCredit is a third-party financier organization that has helped millions of people easily afford their dental care.

With CareCredit, you can choose a plan that will break up the costs of your care into smaller monthly payments that will fit well within your family budget. With a CareCredit plan, there are never any upfront costs, annual fees, or prepayment penalties. They offer a variety of plans that range from 6-60 months, so you will always be able to find one that will work for you.

If you are interested in getting financing with CareCredit, simply click on the link below. If you have any other questions about how financing and payment work at our dental office, please do not hesitate to call us anytime.

Apply for CareCredit